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Privacy Policy

Privacy, Data and Cookies Policy

This website is owned and administered by primium’s bv. We are committed to protecting your personal data and maintaining your trust. This policy explains how we collect, store, and use your data in line with the General Data Protection Regulation (GDPR).

What Personal Information Do We Collect?

We may collect and store the following information:

  • Name and surname

  • Email address

  • Phone number

  • Country of residence

  • Company (if provided)

  • Any additional details submitted through contact forms or newsletter subscriptions

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This information is collected when you interact with us via website forms, email, or phone.

How Do We Use Your Information?

We may use your data for the following purposes:

  • Responding to your inquiries or messages

  • Sending newsletters (if you have opted in)

  • Improving our website and services

  • Managing our customer and business relationships

  • Complying with legal obligations

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We will never sell your data. Your data will only be shared with third parties where necessary - for example, our IT service providers - and always under strict data protection agreements.

Your Rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct or update your data

  • Request the deletion of your data

  • Restrict or object to our use of your data

  • Unsubscribe from newsletters

  • Lodge a complaint with a data protection authority

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To exercise these rights, contact us at: info@primiums.com

Cookies

We use cookies to improve your experience on our website. Cookies are small text files that help the website remember your preferences and understand how you use the site.

The cookies we use may include:

  • Essential cookies – required for basic site functionality

  • Analytics cookies – to track website performance and usage

  • Third-party cookies – from services like Google, Vimeo, or YouTube (where embedded)

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You can control and disable cookies via your browser settings.

For more details, visit: www.aboutcookies.org

How Long Do We Keep Your Data?

We retain personal data for up to three years from the last contact unless a longer retention period is required by law or explicitly agreed upon.

International Data Transfers

While we store most of our data within the EU, in some cases, it may be processed by trusted partners outside the European Economic Area. In such cases, we ensure the same level of protection through appropriate legal safeguards.

Contact

If you have any questions about this policy or how we handle your data, you can reach us at:

primium’s bv | info@primiums.com | Company Registration/VAT: BE 0669.854.779

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